Descriptions:

The tool is called Humata AI. It is an AI-powered platform that helps businesses to automate customer service and sales processes. It uses natural language processing and machine learning to understand customer queries and provide accurate responses. It also provides insights into customer behavior and preferences, allowing businesses to better understand their customers and tailor their services accordingly. Humata AI also offers a range of features such as automated customer segmentation, automated customer journey mapping, and automated customer service analytics.