Descriptions:

The tool is called GetGenie AI. It is an AI-powered customer service platform that helps businesses automate customer service tasks and provide personalized customer experiences. GetGenie AI uses natural language processing (NLP) and machine learning (ML) to understand customer queries and provide accurate responses. It also offers features such as automated ticket routing, customer segmentation, and sentiment analysis. GetGenie AI helps businesses reduce customer service costs, improve customer satisfaction, and increase customer loyalty.