Descriptions:

The tool is called GetAnswer AI. It is an AI-powered customer service platform that helps businesses automate customer service tasks and provide personalized customer service experiences. GetAnswer AI uses natural language processing (NLP) and machine learning (ML) to understand customer queries and provide accurate answers. It also provides a self-service portal for customers to find answers to their questions quickly and easily. GetAnswer AI also offers analytics and reporting tools to help businesses measure customer satisfaction and identify areas for improvement.